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Contact Us


Lyca Mobile
Call : 0800 49 811
or 1976 with your Lyca Mobile
Rue Marie Christine 81
1020 Laeken - Brussels

Jamarlaan 37
1060 Sint Gillis – Brussel

We are open every Monday till Saturday from 10.00 to 19.00.

To contact Customer Services:

Dial 1976 from your Lyca Mobile

Dial 0800 49 811 from another phone or from abroad call +32 (0)46 600 1976
Charges: Additional operator charges may apply.

Our lines are open every Monday till Saturday from 9.00 to 18.00.

Fill out the form below or send an email to


If you have already contacted Customer Services using the above options but have not received a satisfactory response and would like to escalate further, please send an email to forwarding your initial email or any emails you have sent. Alternatively, if you sent a query via the online form above please forward any response you received.

We aim to resolve your complaint as soon as possible and will keep you updated on when and how we propose to resolve it. We do our best to resolve all complaints within 5 working days(excluding weekends and bank holidays).

Lyca Group Services

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