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Contact Us



+32 (0)46 600 1976
or from lycamobile 1976 (94#)

If you have any questions or would like to know more about Lycamobile please do not hesitate to get in touch with us.
Rue Marie Christine 81
1020 Laeken - Brussels
We are open every Monday till Saturday from 10.00 to 19.00.

To contact Customer Services:

Dial 1976 or 94# from your Lycamobile

Dial +32 (0)46 600 1976 from another phone
Charges: Additional operator charges may apply.

Our lines are open every Monday till Saturday from 9.00 to 18.00.

Fill out the form below or send an email to


If you have already contacted Customer Services using the above options but have not received a satisfactory response and would like to escalate further, please send an email to forwarding your initial email or any emails you have sent. Alternatively, if you sent a query via the online form above please forward any response you received.

We aim to resolve your complaint as soon as possible and will keep you updated on when and how we propose to resolve it. We do our best to resolve all complaints within 5 working days(excluding weekends and bank holidays).

Lyca Group Services

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