What does mobile data rollover mean?
Mobile data rollover is a feature that allows you to carry forward any unused data from your current month’s data subscription to the following month.
How does mobile data rollover function?
Mobile data rollover is available only for customers who renew (auto-renewal) the same bundle within the expiration date, it works like this: at the end of each 30 days cycle, any unused data from the bundle allowance (Maximum1 Month base data) is automatically transferred to the next month. For instance, if your subscription includes 10 GB of data, and you only use 6GB in the first month, 4GB will be carried over to the second month only.
In the second month, you’ll have a total of 14GB of data available for use (10GB from your new 30 days plan + 4GB rollover from the previous month).
This rollover cycle continues as long as you remain on the same plan (with auto - renewal), If you decide to change your plan, any rolled-over data will not transfer to your new plan, and you’ll start fresh on the new plan to accumulate rollover data again. If your account is terminated or you switch to a different service provider, any accumulated rollover data will be forfeited and cannot be converted into monetary value.
Is there a limit to the amount of data I can roll over?
No, you can roll over whatever data left from the current month to the next month (Maximum Rollover data could be 1 Month base data.
How long can I keep my rolled-over data?
You can keep your unused data for up to 30 days if you stay on the same subscription plan and have auto-renewal enabled.
What happens to my roll-over data if I switch plans or carriers?
If you decide to change your plan, any roll-over data will not transfer to your new plan. You’ll need to start accumulating rollover data again on the new plan with autorenewal ON. If your account is terminated or you switch to a different service provider, any accumulated rollover data will be forfeited and cannot be transferred or converted into monetary value.
Can I share/transfer my rolled-over data with other numbers?
No, you cannot share or transfer your roll-over data with other numbers.
Is there an additional cost for mobile data rollover?
No, there is no extra charge for data rollover. You only pay for the face value of the plan.
How can I check my rollover data allowance?
To check your rollover data allowance dial *137# on your mobile or use our LycaMobile App. Your rollover data will be accumulated as part of your plan subscription’s data.
Can I use my rolled-over data abroad?
No, your rolled-over data cannot be used when you are abroad. However, you can still make use of the data included in your plan’s roaming allowance while traveling.
What happens if I skip renewal for a month?
If you choose not to renew your plan for a month, you will lose all your rollover data. To save your rollover data, you must renew the same plan within the expiry date.