Order by phone 0800-49-811
or from lycamobile 1976 (94#)
If you have any questions or would like to know more about Lycamobile please do not hesitate to get in touch with us.
Our lines are open during the weekdays from 09:00 to 18:00.
To contact Customer Services:
  • Dial 1976 or 94# from your Lycamobile
    Charges: FREE
  • Dial 0800 49 811 from another phone
    Charges: Additional operator charges may apply.
  • Fill out the form below:


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If your complaint has already been raised with our customer care team and if you have not received a satisfactory response and would like to escalate it further for investigation please do e-mail us on

We aim to resolve your complaint as soon as possible and will keep you updated on when and how we propose to resolve it. We do our best to resolve all complaints within 5 working days(excluding weekends and bank holidays).

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