Order by phone 0800-49-811
or from lycamobile 1976 (94#)
If you have any questions or would like to know more about Lycamobile please do not hesitate to get in touch with us.
Our lines are open Mon-Fri from 9.00 to 18.00, Saturday from 9.00 to 18.00, Sunday closed.
To contact Customer Services:
  • Dial 1976 or 94# from your Lycamobile
    Charges: FREE
  • Dial 0800 49 811 from another phone
    Charges: Additional operator charges may apply.
  • Fill out the form below or send an email to


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If you have already contacted Customer Services using the above options but have not received a satisfactory response and would like to escalate further, please send an email to forwarding your initial email or any emails you have sent. Alternatively, if you sent a query via the online form above please forward any response you received.

We aim to resolve your complaint as soon as possible and will keep you updated on when and how we propose to resolve it. We do our best to resolve all complaints within 5 working days(excluding weekends and bank holidays).

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