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Terms and conditions
National Bundles
Unlimited Data Plans have no data limit, only a fair/acceptable usage policy of a certain amount on 4G internet speed. After this, you continue using the internet at a reduced speed of 512 kbps.
• For the Unlimited 25, once your data usage reaches 25GB you can continue using the data services at a reduced speed of 512 kbps;
• For the Unlimited 30, once your data usage reaches 30GB you can continue using the data services at a reduced speed of 512 kbps;
• For the Unlimited 35, once your data usage reaches 35GB you can continue using the data services at a reduced speed of 512 kbps;
• For the Unlimited 40, once your data usage reaches 40GB you can continue using the data services at a reduced speed of 512 kbps.
All prices inclusive VAT. Allowances are valid for 30 days from the date of purchase. Calls are rounded up to the nearest minute for the purpose of calculating remaining allowances. A customer can only activate one bundle similar to the purchased one during the 30 day validity period and the customer can purchase a higher value bundle up to and including a total of five bundles in the 30 day validity period. Customer can activate Data-Bolt-On S and Data-Bolt-On M up to five times per 30 day validity period. Data-Bolt-On S and Data-Bolt-On M are valid for purchases when a national plan is active and Data-Bolt-On S and Data-Bolt-On M will expire with the earliest activated national plan in the 30 day validity period. Any remaining allowance after 30 days will not be carried over into the next 30 days’ period should the customer renew their bundle. Your bundle is subject to Auto-renewal and if your opt-in will automatically renew once it expires. We will remind you before it is due to be renewed, giving you the option to cancel. The renewal charges will be deducted from your main balance or through your payment card, depending on the initial activation method. To cancel Auto-renewal, dial *190# and follow the instructions. Lyca Mobile reserves the right to replace or amend the offer or these Terms & Conditions or to withdraw the offer at any time on reasonable notice. The offer is for non-commercial, private, personal use only – Lyca Mobile reserves the right to withdraw or suspend the offer or to disconnect you if we suspect that offer is being used for commercial purposes, for conferencing, or if it is not being used in a handset (in a SIM box for example). Price and allowances valid from 09 March 2017 All In One 29: either 1000 minutes or 100 minutes or 50 minutes. 1 Minute = 1Unit for China, India USA, Canada & EU. (Landline only to Slovenia, Slovakia) 1 Minute = 10 Unit for Bangladesh, Brazil, Nigeria, Pakistan. 1 Minute = 20 Unit for Bolivia, Cameroon, Congo DRC, Iran, Iraq, Jordan, Morocco, Turkey. Morocco (Wana excluded from the offer) Offers valid from 04.09.2017 Standard pay as you go rates
Landlines | Belgium Mobile (Lyca Mobile) | Belgium Mobile (Other mobile) | Belgium SMS (Lyca Mobile) | Belgium SMS (Other mobile) | Internet |
---|---|---|---|---|---|
9cts/min | Free* | 15cts/min | Free* | 15cts/SMS | 12cts/MB |
Connection charge – 19cts *No connection charge Terms and conditions apply
Data Bundles
International Bundles
Prefix | Price/Min |
---|---|
447781 | 39 cts |
447839 | 39 cts |
447797 | 39 cts |
447829 | 39 cts |
447911 | 39 cts |
4477003 | 39 cts |
4477007 | 39 cts |
4477008 | 39 cts |
447524 | 39 cts |
447624 | 39 cts |
447924 | 39 cts |
See More
National Bundles
Packet (national bundle) will allow customers to call Landline and Mobiles at a flat discounted rate without a connection charge to the Belgium metropolitan Networks (National Bundle). The allowance also includes texts to standard Belgium network, Mobile data usage in belgium, calls to other Lyca Mobile numbers in Belgium. All prices inclusive VAT. A packet is valid for 30 days including the day of purchase. Each bundle could be purchased via a one off payment using the existing top up balance; therefore customers are required to have the minimum required balance on the account. You will be activating only one type of bundle at a time. All bundles will be auto renewed on expiry, therefore customers must keep the required balance to auto renew the bundle, unless it’s been cancelled by dialling *190#. Any calls, SMS or data usage after the bundle allowance will be charged on the Standard rate.
International calls & Texts, Short numbers Calls, calls to special and premium number calls & Texts and other value-added services are excluded from your allowance. Any unused minutes/Texts or data allowance after the validity period will not be carried forward. Lyca Mobile reserve the right to amend or vary the terms of this promotion, or to withdraw this plan at any time on a reasonable notice for New Customers. Any illegal, misuse or unethical activity will result in immediate suspension of the service. For more information please visit www.lycamobile.be or if you require any support with this offer please contact customer service team on 1976(Call charges may apply).
Allowances are valid for 30 days from the date of purchase. Calls are rounded up to the nearest minute for the purpose of calculating remaining allowances. A customer may have only one offer on their account and may not buy the same plan during the 30 day validity period but customer can purchase a different bundle. customer can activate unlimited national bundles if it is higher in value within the 30 days period but not the same bundle. Customer can purchase only one (1) International and data plan within the 30 days but customer can also purchase a different plan within the 30days.
Talk & SMS bundle allowance is only for calls, Texts usage in Belgium metropolitan area. Allowance valid is for 30 days. Only one bundle per 30 days period may be allowed. Other usage including mobile data will be charged at a standard rate. All bundle subject auto renewal up on expiry of each bundles therefore customers should require to keep the minimum amount, unless it’s been cancelled by dialling *190#. Lyca Mobile reserve the right to amend or vary the terms of this promotion, or to withdraw this plan at any time on reasonable notice for New Customers. Visit www.lycamobile.be for detailed terms and conditions.
Calls & SMS bundle will allow customers to call Landline and Mobiles at a flat discounted rate without a connection charge to the Belgium metropolitan Networks (National Bundle) & the texts to standard Belgium network, calls to other Lyca Mobile numbers in Belgium. All prices inclusive VAT. A talk & Text bundle is valid for 30 days including the day of purchase. Each bundle could be purchased via a one off payment using the existing top up balance; therefore customers are required to have the minimum required balance on the account. You will be activating only one type of bundle at a time. All the bundles will be auto renewed on expiry. Customers must keep the required balance to auto renew the bundle, unless it’s been cancelled by dialling *190#. Any calls, SMS after the bundle allowance will be charged on the Standard rate.
International calls & Texts, Short numbers Calls, calls to special and premium number calls & Texts, Mobile data usage and other value-added services are excluded from your allowance. Any unused minutes/Texts after the validity period will not be carried forward. Lyca Mobile reserve the right to amend or vary the terms of this promotion, or to withdraw this plan at any time on reasonable notice for New Customers. Any illegal, misuse or unethical activity will result in immediate suspension of the service. For more information please visit www.lycamobile.be or if you require any support with this offer please contact customer service team on 1976 (call charges may apply).
Auto-renewal: Your bundle is subject to Auto-renewal and if you opt-in will automatically renew once it expires. We will remind you before it is due to be renewed, giving you the option to cancel. The renewal charges will be deducted from your main balance or through your payment card, depending on the initial activation method. To cancel Auto-renewal, dial *190# and follow the instructions.
Get more from National Bundle Lyca Mobile customers also get additional benefits as part of National Bundle. Bundle allowance could be interchangeable as one of the below services:
National Bundle with €10 or less | National Bundle with more than €10 |
---|---|
Get <50> minutes to make or receive calls while roaming in non EU countries | Get <75> minutes to make or receive calls while roaming in non EU countries |
Get <50> calls to get latest updates on sports. | Get <100> calls to get latest updates on sports. |
International air time transfer fee: Get <50> transactions are included as part of the plan. | International air time transfer fee: Get <100> transactions are included as part of the plan. |
Data Bundles
Lyca Mobile customers also get additional benefits as part of DATA Bundle. DATA Bundle allowance could be interchangeable as one of the below services:
DATA Plans with €10 or less | DATA Bundle with more than €10 |
---|---|
Get <50> minutes to make or receive calls while roaming in non EU countries | Get <75> minutes to make or receive calls while roaming in non EU countries |
Get <50> calls to get latest updates on sports. | Get <100> calls to get latest updates on sports. |
International air time transfer fee: Get <50> transactions are included as part of the plan. | International air time transfer fee: Get <100> transactions are included as part of the plan. |
International Bundles
If you are currently not a Lyca Mobile customer pick up a new SIM and be sure to top-up with enough credit Using your Lyca Mobile SIM, dial *139*Bundle code# (e.g. *139*4001#for EU49) or text the Keyword (e.g. 4001) to 3535 If you don’t have enough credit to buy the bundle you will be prompted to top-up and try again You will receive a confirmation message shortly after buying your bundle stating that it has been applied to your account.
You should wait for this message before starting to use your bundle allowance.
Check your allowance:
Every time you will be able to check your balance by dialling *137# (then press call) for free of charge.
Auto-renewal:
Your bundle is subject to Auto-renewal and if you opt-in will automatically renew once it expires. We will remind you before it is due to be renewed, giving you the option to cancel. The renewal charges will be deducted from your main balance or through your payment card, depending on the initial activation method. To cancel Auto-renewal, dial *190# and follow the instructions.
Please note that any auto-cancellation request made on or after the expiry date will not be accepted.
Get more from International Bundle
Lyca Mobile customers also get additional benefits as part of International Bundle. International Bundle allowance could be interchangeable as one of the below services:
International bundle with €10 or less | International Bundle with more than €10 |
---|---|
Get <50> minutes to make or receive calls while roaming in non EU countries | Get <75> minutes to make or receive calls while roaming in non EU countries |
Get <50> calls to get latest updates on sports. | Get <100> calls to get latest updates on sports. |
International air time transfer fee: Get <50> transactions are included as part of the plan. | International air time transfer fee: Get <100> transactions are included as part of the plan. |