Plan L
100 GB — 20 GBP / 30 days
Unlimited minutes & texts46 GB EU, Ukraine & Moldova Roaming DataeSIM available
Buy a new SIM & Plan
Choose from our best national & international prepaid or monthly plans
Plan XXL
300 GB — 25 GBP / 30 days
Unlimited minutes & texts61 GB EU, Ukraine & Moldova Roaming DataeSIM available
Plan M
40 GB — 15 GBP / 30 days
Unlimited minutes & texts31 GB EU, Ukraine & Moldova Roaming DataeSIM available
Plan M
40 GB — 46 GBP / 3 days
Unlimited minutes & texts31 GB EU, Ukraine & Moldova Roaming DataeSIM available
Plan Star
10 GB — 10 GBP / 30 days
750 Minutes & 750 texts10 GB EU, Ukraine & Moldova Roaming DataeSIM available
Plan Star
15 GB — 34.85 GBP / 3 days
750 Minutes & 750 texts15 GB EU, Ukraine & Moldova Roaming DataeSIM available
Plan S
5 GB — 10 GBP / 30 days
400 Minutes & 500 texts5 GB EU, Ukraine & Moldova Roaming DataeSIM available
AloTurka L
20 GB — 30 GBP / 30 days
Unlimited national minutes150 Minutes Turkey mobile & EU minutes20 GB EU, Ukraine & Moldova Roaming Data
AloTurka M
10 GB — 20 GBP / 30 days
Unlimited national minutes100 Minutes Turkey mobile & EU minutes10 GB EU, Ukraine & Moldova Roaming Data
FAQs
How can I receive texts with Lyca Mobile offers and promotions?
To receive our offers and promotions, text YES to 3332. You can opt out at anytime by sending stop to 3332.
I have difficulties connecting to BASE network?
If you are having difficulties connecting to the network, restart your handset and select the network manually. Select BASE network if it is showing on your phone, if you don’t see BASE then select Lyca Mobile network. If you can’t connect after selecting Lyca or Base please call customer services on 1976 or 32466001976 from another phone (charges may apply).
Can I use VoIP services on my Lyca Mobile?
Under our terms and conditions Lyca Mobile has the right to restrict or prevent access to certain websites and services over its network. At present Lyca Mobile does not allow the use of Lebara Talk over the Lyca Mobile data network. This will not prevent you from accessing such services via any available WiFi connection.
Can I transfer my mobile phone number to Lyca Mobile?
Yes. We have made it easy for you to transfer your number. Visit our website page Bring your old number or call customer service on 1976. You can also just fill in the form that comes with your SIM card, make a copy of this and send it to us. Lyca Mobile BVBA,Hermesstraat 8C1930 ZaventemBelgium
How long does it take to transfer my number?
Once we have received your request, it usually takes 24 hours to transfer your number. You can use your Lyca Mobile SIM Card with the temporary number until your transfer has been completed. You can still make and receive calls on your temporary Lyca Mobile number.
I've forgotten my PIN/ PUK Code.
If you enter the wrong PIN code three times your SIM card will automatically lock. In this case you must enter your PUK code.Your PUK code is displayed on the SIM card Letter found in your starter pack. Please retain it for safe keeping.If you can’t find your PUK code, please contact our customer service team.
I haven't used my SIM card in a while and I cannot make a callor send a text message.
If you do not make any calls or SMS within a 4 month period your account will be frozen. To ensure that your Lyca Mobile SIM Card remains active you must make a call or send a text at least once every 4 months. Alternatively, you can top your credit up.If you do not make a call, send a text or top up your account by the end of the 4 month period, your account will be closed and you will lose any credit on your account.
What is On-Line Top-up?
If you have access to the internet you can now purchase E Vouchers at www.lycamobile.be. When you click on the ‘Buy On-Line’ link, you will be transferred to our partners secure website where you can safely purchase a €10 or €20 E Voucher. There are several payment methods available and you can choose to receive your E Voucher code direct to your phone as an SMS, or as an email.click here to top-up your account online